FAQ

A: Download and install Q-Launcher, and use it to start an activity and ask "Instant Questions."

1. Download the Q-Launcher desktop toolbar from http://qf.xorro.com/pages/xorroq_launcher, and install this (versions are available for either Windows or Mac OS).

2. At the start of class, double-click the Launcher icon (Fox) and login as a Facilitator.  Choose the Group (if you have created one – if not, just accept the default settings), and press "Start".

3. Click on the Fox at the top of the toolbar, to collapse the toolbar to a tile; drag the tile to a convenient location on your desktop for later access.  Start your presentation.

4. Whenever you want to ask a question of your audience, just click on the Fox tile to expand the toolbar, and select the question type (multi-choice or text response).

A: Log in to your QF site (qf.xorro.com).  Go to the activities tab, and create a new activity.  You might want to prepare a Real-Time activity in preparation for a future session, or else prepare an activity which participants can access in their own time and at their own pace (a "Self-Paced Activity).  In either case:

1. Browse to the Facilitator web site: qf.xorro.com  Login using your Xorro-Q login and password;

2. Select "Activities" tab;

3. Create a new activity, and complete the form:

• Choose between "Real-Time" and "Self-Paced" activities;
• Either specify the "Login Type" and "Group" for this Activity, or else leave this open (as it can be specified later when launching the Activity).

4. Add questions to suit.

5. In the case of a Self-Paced Activity, when launching you will need to specify the date and time of starting and ending the activity (defaults use the current date and time to start).

A: You can either launch it from the QF site (select the activity and select "Run" from the left hand menu), or else you can open Q-Launcher on your desktop, log in, then select the activity and start it.

A: Self-Paced activities cannot be started from the Q-Launcher; you must start it from your QF site (log in, select the activity, launch or run it).

To share activities which you have prepared:

• Browse to the Facilitator web site: qf.xorro.com. 
• Login using your Xorro-Q login and password.
• Select "Activities" tab.
• Create a new activity OR Select an existing activity
• From the "Activity Information" pane on the left of the screen, Click "Share" button to share an Activity

To share questions and groups of questions:

• Browse to the Facilitator web site: qf.xorro.com. 
• Login using your Xorro-Q login and password.
• Select "Q-Bank" tab.
• Select the questions you want to share (either filtering by Category, or search an filter by tag or keyword);
• Select "Edit Metadata" and choose the desired sharing option

EITHER Launch from Q-Launcher

• Download the Q-Launcher desktop toolbar from http://qf.xorro.com/pages/xorroq_launcher, and install this (versions are available for either Windows or Mac OS).
• At the start of class, double-click the Launcher icon (Fox) and login as a Facilitator.  Select the pre-prepared activity from the list. Choose the Group (if you have created one – if not, just accept the default settings), and press "Start".
• Click on the Fox at the top of the toolbar, to collapse the toolbar to a tile; drag the tile to a convenient location on your desktop for later access.  Start your presentation.
• When ready to "ask" (or launch) a question or batch, click on the Fox tile to open the toolbar.  Select the desired question or batch from the thumbnails arrayed at the foot of the Q-Launcher. Select "Start".

OR launch from QF site:

• Browse to the Facilitator web site: qf.xorro.com. 
• Login using your Xorro-Q login and password.
• Select "Activities" tab.
• Create a new activity OR Select an existing activity (Real-Time) or (Self-Paced)
• Click "Run" button to launch the activity
• Select "Default Login Type" and "Default Group" to assign the activity to a specific group of participants and click "Launch"

By ensuring your Participants are in groups, you can support long term tracking of data contributed by Participants. This in turn enables close monitoring of engagement levels as well as results from the activities.

To set up your groups:

• Browse to the Facilitator web site: qf.xorro.com. 
• Login using your Xorro-Q login and password.
• Select "Participants" tab.
• From the Groups pane in the left of the screen, click "New" to create your group (or class)
• Add participants to this group….
• …. either manually using "add participant" for each participant,
• …. or import a complete class list as follows:  Create an Excel file with all of your participants in it.  Name the first column "First", second column "last", and third column "ID".  Add first and last names and participant id for all of the participants in the class.  Save this file as a CSV file.  Import the CSV file into the group you have created.

To Import a Group to another Class:

• Open the Group which needs to be imported
• Click the Checkboxes to select the group members
• Click "Add To Group" Button
• "Add selected participants to group" option appears. Select the Group/ Groups where the members will be imported. And click "Add to Group" button.

When you have "run" an activity (a set of questions) with participants, and responses of some sort have been received from the participants, Xorro saves the outcome as a "Result".

(Note: If no responses have been given by participants, then of course no "Result" is saved).

Results, therefore, are the convergence of an Activity (ie the question set), with an event (ie date and time) and with a set of participants (who may or may not be pre-registered in a "group").

To find and explore your Results, browse to the Facilitator web site: qf.xorro.com.

• Login using your Xorro-Q login and password.
• Select "Activities" tab.
• From the "Activities" pane on the left side select "Results"
• Results can be selected after sorting on the basis of "Name" and "Newest"
• Select the desired result or results from "Results"
•  "Export" the "Results" if desired

"Results" are downloaded in .zip format.  On extracting the downloaded zip file, "reports" can be viewed in Excel format or as web file (html).  Two reports present the raw data as follows:

• report_byParticipation
• report_byQuestion

A: Yes: Every User (educator, presenter etc) has a unique "Facilitator URL".  This is the URL at which that user's activities are available to participant browsers. The URL does not change for that user.  The QR code directs a participant to this URL.

A: At any point in time, there will be some Facilitator functions which are supported in one but not the other, as the interfaces evolve separately.  These especially pertain to the dashboard and participant panels. 

Both Q-Launcher and QF's activity running page however result in the same output, and both result in the same experience for the Participant. 

The choice of which to use therefore depends on what will be done in the session.  Generally, if brainstorming is anticipated then Q-Launcher is a good fit since drag-and-drop to other applications is likely to be attractive (and will not be fully supported from QF's running web page). Otherwise, check the functional differences.

A: By selecting a Group, results from the activity are tagged to that group.  Hence, attendance data is captured and can be analysed.  If no group is selected, there is no basis for determining the potential enrolment in the session.  Furthermore, engagement histories for groups can only be determined if the data is tagged to the group in the first place.

A: Firstly, the Participant experience will be a little different. If a participant logs in to an activity and then later closes their browser, on re-entering the activity they may not be recognised as the same participant and therefore the total participant count will increase (this is dependant on the participant's device).

Secondly, there are significant implications for data collected. Obviously, there is no explicit way of linking an alias to a real person. Xorro-Q treats an alias as specific to an activity, so there is no linking of aliases across activities. Lastly, since an alias is not identified as a member of a group, alias logins cannot affect group engagement data.

A: Use an "alias" login, and tell participants to use a "Nickname" which does not identify them.

A: Real Time refers to synchronous teaching, where the facilitator and the Participant are "present" (ie logged in) at the same time.  You'll use this feature if you want to actively manage the session while it is running, eg by launching new questions or batches or reacting to participant contributions. A facilitator can only ever have one Real Time activity running at once, but there is no limit to how many self-paced activities can be run concurrently.  Self Paced activities are designed to be run without the facilitator being logged in. The Participant simply processes the activities entirely in their own time. Otherwise, there are no differences.

A: You can choose to permit the Q-Launcher to take a screen capture of your display at the instant you press any of the Instant Question buttons. This screen capture is saved with the audience responses. On reviewing the Results after the activity (you will have logged into your QF site and selected the appropriate Result under the Activities tab), look at the results for the question in the Question Report. You will see the screen capture in the space normally reserved for the question image.

A: You can drag-and-drop Q-Launcher displayed Results onto any paste-ready context (eg Word, or Excel, or a whiteboarding program etc). Unfortunately, slideshow presentations do not accept a paste command when they are in slide show mode. They do, however, when in edit mode – so you could choose to exit slide show mode, so that the slide is in edit mode, and then drag-and-drop into the slide in question.

A: Yes. If using Q-Launcher, you will be prompted on exit, whether you want to download ("export") the session data; if you do so then the data will be downloaded to your computer as a zip file containing two reports in both CSV and HTML: format – ie four files in total. If you choose not to, or if you are using the QF site for running your activity, then in any case the Results are always available to you from within the Activities tab – filter by "Results" (select filter from left hand side).

A: In your QF site, select the Q-Bank tab. Select "Import from CSV". Download a sample file, and manipulate your source to ensure the data is in the same format.

A: By default, any questions in your Q-Bank are stored as "Mine". This means they are not shared with anyone else. If you choose to, you can select question from your Q-Bank and share them either with others in your institution ("Institution"), or with all users of Xorro-Q around the world ("Global").

When searching for questions, the same principle applies, you can search within your own Q-Bank, or within Q-Banks from around your Institution or Q-Banks globally.

A:  Questions attract copyright. If you have sourced your questions from a third party, you should check what copyright is available for these. If they are free to share with other facilitators in your institution, then share them across the institution – global users will not see them.

A: Yes – in the QF site, select the activity and open it for editing. On the left hand side, next to the "Run" button you'll see a "share" button. Sharing this activity will make it available to other facilitators in your institution only – not globally.

A: Login to your QF site. Near the upper right corner of your display, you will observe your name displayed as a button. Hover over this to see the drop-down menu. Select "Profile". This will take you to a personal dashboard of your key data. You'll see Reports are available from the menu on the left.

A: "Initiating" refers to participants who have logged in to your session, but who have answered less than 20% of the questions you have posed. This could be for a number of reasons: language barriers, lack of confidence, distractions, not understanding your question, etc. In the Engagement Analysis, you can determine what proportion of your audience remains engaged. We suggest that you consider strategies for maximising the Engaged proportion (that part of the audience which answers 80% or more of questions asked of them).

A: In Xorro-Q, "Attendance" is determined by the participant logging in to an activity. Thus, a person may be present physically but cannot "attend" the activity unless they have a browser and have logged in.

Certain circumstances can lead to very low attendance values. Using mixed login types (ie where both alias and id are allowed) has the effect of reducing attendance, since alias logins cannot be recorded as group members.

Another in-class practice which will distort the attendance data greatly is creating additional participants to act as a "sub-group". In this case, the majority of the class will not be logging in to activities as individuals when these "sub-group" participants log in, and therefore the non-attending level to these group activities will be very high. It is recommended instead to create real groups and assign the activity to those groups in such a case.

A: Check the top right hand corner and see if there is a message indicating that you do not have a current Facilitator License. In order to be able to run a participative session, you need a Facilitator license assigned to you. Your Institution Manager is able to selectively allocate Facilitator Licenses to users, through the "Licenses" section in the Dashboard menu.

A: Check the Glossary of Terms.

A: Yes. Check the Import Participants function in the Participants tab. You will need to create a CSV file which includes the participant once for every group in which that participant is a member.